Bold Prime Service Status
All Systems Operational
User Platforms Operational
90 days ago
99.99 % uptime
Today
Client Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Mail Sender ? Operational
90 days ago
100.0 % uptime
Today
Bold Prime Website ? Operational
90 days ago
100.0 % uptime
Today
Info & Content Centre ? Operational
90 days ago
100.0 % uptime
Today
MetaTrader 4 & 5 Operational
90 days ago
99.98 % uptime
Today
BoldPrime-Live1 ? Operational
90 days ago
99.99 % uptime
Today
BoldPrime-Live2 ? Operational
90 days ago
100.0 % uptime
Today
BoldPrime-MT5Live1 ? Operational
90 days ago
99.95 % uptime
Today
Payment Gateways Operational
90 days ago
99.98 % uptime
Today
Local Bank 1 ( ASIA ) ? Operational
90 days ago
99.99 % uptime
Today
Local Bank 2 ( SEA ) ? Operational
90 days ago
99.99 % uptime
Today
Bank Transfer ( Virtual Account ) ? Operational
90 days ago
99.99 % uptime
Today
Express Online Banking ( FPX ) ? Operational
90 days ago
99.89 % uptime
Today
Visa & Mastercard Debit/Credit Gateway ? Operational
90 days ago
100.0 % uptime
Today
Local Bank PH ? Operational
90 days ago
100.0 % uptime
Today
QR Pay (Malaysia) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 2, 2022
Resolved - The incident has been resolved, this maintenance and upgrade are crucial as we're upgrading our server to provide clients with the best performance on our Client Dashboard Area. Thanks for your kind patience.
Jul 2, 07:37 UTC
Investigating - Dear clients, we're in the midst of fixing the issue and will restore our Client Dashboard page shortly. Rest assured, no data has been lost in the system. We appreciate your kind patience and understanding while we are resolving the issue, our technical team will fix the issue as soon as possible.
Jul 2, 07:13 UTC
Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022
Resolved - This incident has been resolved.
Jun 29, 19:21 UTC
Identified - We apologize for the inconvenience that this may cause. Any clients that suffered loss during this event may send us a ticket for a refund. Kindly provide all the detail needed.

MT4 ID -
Order ID -

Please attach a screenshot that is related for our reference. We will review the claim within 1-3 working days subject to terms and conditions.

Please ensure all the detail is provided to avoid any delay.

Jun 29, 19:15 UTC
Jun 28, 2022

No incidents reported.

Jun 27, 2022
Completed - The scheduled maintenance has been completed.
Jun 27, 02:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 20:15 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 26, 20:08 UTC
Jun 26, 2022
Completed - The scheduled maintenance has been completed.
Jun 26, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 19:30 UTC
Scheduled - Maintenance for MYR PSPs is carried out and is being closely observed.
Jun 24, 19:27 UTC
Jun 25, 2022

No incidents reported.

Jun 24, 2022
Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - This incident has been resolved.
Jun 21, 07:14 UTC
Monitoring - Dear Client, As stated on https://www.cloudflarestatus.com/, Cloudflare is currently down.

Users may experience errors or timeouts reaching our portal in the meantime while they fixed the issue.

Jun 21, 07:03 UTC
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.